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Cultura organizationala
Managementul resurselor umane in sec XXI

Alegeti litera:
A C D F G J L M O P R S

Conceptul de cultura organizationala se refera la tot ceea ce inseamna standarde colective de gandire, atitudini, valori, convingeri, norme si obiceiuri care exista intr-o organizatie. In componenta culturala putem distinge unele elemente vizibile cum ar fi: comportamente si limbaj comun, ritualuri si simboluri dar preponderent avem componente mai putin vizibile: perceptii si reprezentari despre ce e “valoare” in organizatie, mituri, standarde empirice despre ce inseamna a munci bine si a te comporta corect, despre “cum se fac lucrurile pe aici”, etc.

Cultura organizationala se formeaza datorita interactiunilor repetate intre membrii organizatiei, a aducerii in comun a credintelor si valorilor indivizilor care o alcatuiesc desi exista factori modelatori puternici care o particularizeaza cum ar fi: stilul de conducere si implicit modul de luare a deciziilor, nivelul de formalism, structura de organizare, politicile si know-how-ul si mai toate sistemele care ofera valoare si suport unui anumit tip de munca si unui anumit tip de comportament.

O cultura organizationala puternica ar fi aceea in care exista un aliniament puternic la valorile si principiile organizatiei. O organizatie cu o astfel de cultura nu are nevoie de sisteme de control si sisteme birocratice. Oamenii ce compun o cultura puternica nu au nevoie de indemnuri suplimentare, accepta deja neconditionat “regulile jocului” iar organizatia reuseste sa formeze un anumit tip de angajat dezirabil. Din acest motiv nu sunt putini managerii care inteleg importanta managementului culturii organizationale dar aceasta fiind putin tangibila si dificil de masurat devine o piatra de incercare care se lasa prea putin influentata de diversele programe de modelare a culturii. Managementul culturii organizationale este considerat de unii teoreticieni (Fombrun) ca fiind “un tel coplesitor daca nu chiar imposibil”. Un cercetator afirma ca “organizatia nu are cultura, ea este cultura” – din acest motiv este foarte greu sa incercam sa o manageriem.

Noi consideram ca intentiile unor manageri de a schimba cultura organizationala din interiorul organizatiei nu se pot izbi decat de iluzoriu. Ne putem imagina stand pe scaun si incercand sa ne ridicam cu scaun cu tot, tragand in sus de acesta fara a pune picioarele pe pamant. Cu cat ne-am forta mai tare sa tragem in sus de scaun cu atat corpul se va opune impingand scaunul la loc. Ceea ce ne intereseaza din aceasta analogie este urmatorul aspect: cultura organizationala nu se poate “autoschimba”. S-ar putea schimba doar daca avem un punct de sprijin serios din exterior care sa suporte “fortele de sens opus”.

Cultura organizationala exista indiferent de organizatie, este cea care “leaga organizatia” intr-un lant de semnificatii tacite care ofera intelesuri specific umane tuturor activitatilor si proceselor organizationale. In acelasi timp este factorul de rezistenta cel mai important in orice demers de schimbare, indiferent de anvergura acestuia.

Unul din factorii cei mai importanti in construirea culturii organizationale se datoreaza particularitatilor interactiunilor dintre angajati, a leadership-ului si a calitatii comunicarii organizationale.

Lista definitiilor din dictionar.
Dezbateri pe forum, intrebari si raspunsuri.


"Cultura organizationala este ca personalitatea unui om: se construieste greu, se schimba si mai greu. Diferenta este ca organizatiile, pentru a supravietui, trebuie sa se schimbe."
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